For teams fulfilling orders on WhatsApp
From purchase order to delivered—without losing the thread.
Kivana logs POs, confirms line items and ship-to details, answers tracking questions, and keeps ops and the customer aligned in one place.
No CRM requiredYour existing WhatsAppSetup in minutes
Verified security (CASA Tier 2)Purchase order received
Kivana
Scroll to preview
PO logged · Lines confirmed · Ship-to updated
WhatsApp, but built for order fulfillment
The same customer thread. Now with PO context, shipment status, and tracking answers your team can trust.
Clarity
You and your team work from Kivana. Your customers keep using WhatsApp like always.
Kivana workspace
Organized like a workspace, familiar like WhatsApp
Waiting for new conversation
Inbox ready
Not just replies. Real fulfillment flow.
Run PO intake, status, and tracking from one inbox
When customers message about orders, Kivana captures PO details, explains what's shipped or pending, and answers tracking without your team retyping the same updates.
Built-in operations, no extra tools
Deals, orders, appointments, and memberships are updated automatically from conversations.
Know who to follow up with instantly
Create audiences and let Kivana trigger follow-ups, reminders, and nudges without manual work.
Context everywhere your team needs it
Emails, contacts, and conversation history come together so every reply is informed and relevant.
Train it like part of your team
Set tone, rules, and qualification logic so every interaction reflects your business.
Everything you're wondering (before getting started)
Short answers. No jargon.
Join the closed beta
Tell us a bit about your order volume and fulfillment workflow and we'll reach out if it's a fit for the next wave of Kivana users.